Leadership Challenge of Our Lifetime

Few periods in recent history have been as challenging for leaders and managers as the last two years. The pandemic forced us to drastically change how we deliver services with little time to plan or support staff through the experience. Unlike other work stressors, COVID-19 transcends the work environment as it threatens our lives and those of our family and friends. Besides the fear of the virus, we saw a fight for racial justice, a financial crisis, and an intense and divisive political election and insurrection. As the pandemic enters its third year, people are tired, traumatized, angry, and afraid.

Leaders and managers have done heroic work to support staff while staff continue to give every ounce of energy they have to those they serve. Our resiliency and passion allowed us to survive during the pandemic and turbulent times. However, the biggest challenge is now on the horizon. Every day brings a new study about the crashing mental health of our communities. This mental health crisis will hit the social services, health care, and education sectors particularly hard as our staff were burning out at rates higher than any other occupations before the pandemic.

The challenge that faces us is clear, how do we help a burned-out and traumatized workforce recover? We cannot assume this healing will naturally happen as vaccines help us return to "normal." If not strategically addressed, our workforce's mental health threatens to lower our outcomes, devastate our organizational culture, and cost us financially in turnover, absenteeism, health care costs, and declining productivity. This training series will help leaders and managers understand the impact of the trauma of the last months, create a recovery plan, and address the systematic issues that burned people out at alarming rates before the pandemic.

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Leadership Challenge of Our Lifetime

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